Genesis Edge: How to opt out of subscription auto-renewal

In order to prevent interruption of service, annual and monthly Genesis Edge subscriptions default to auto-renew. This means that on the first day after your initial subscription period ends, a new subscription period and billing cycle of the same duration as the original will begin. You may, however, opt out of auto-renew by following these steps:

  1. Login to your Genesis Edge dashboard with your email address and password
  2. Click on the “Account” button located in the top, right-hand corner of your dashboard
  3. Scroll down to near the bottom of the page and click the “Do not renew your account” button located on the lower, left-hand side of your dashboard
  4. Click the “Submit” button in the middle of the page

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